It is a always a good idea to have a strategy in place before you shop so you don’t turn into mush in the hands of a pushy sales person…
Here are some tips on dealing with obnoxious sales techniques:
- Don’t feel obligated to book or purchase something you don’t want just because a salesperson has lavished you with his or her time. Sales people should never have to show of how hard they’re working to guilt you into buying something, their work or product should speak for itself. Sales people should never have to insult or cut-down other companies to make a sale either, it is a very unprofessional and aggressive sales technique, make sure to do your own research!
- It may be tempting to buy something just to get out of the line of fire and get him or her off your property, but don’t reward pushy behavior with a sale. Practice sticking to your guns by simply repeating, “No thank you, I need to think about it/talk it over.”
- The same goes for offering personal information. If you don’t want to hear a pitch, keep your lips sealed. A skilled sales person memorizes every word you say in order to personalize his or hers sales pitch later.
- Be honest. Saying “no” when you mean it is an act of courtesy. If you don’t want something, don’t make excuses. Sales people know how to overcome any objection, and they’ll work hard to make the sale unless you make your feelings clear. It will be easier for everyone involved if you just cut to the chase instead of humming and hawing.
- Never sign a deal or make a purchase with someone who is pressuring you to “act now before time runs out” or a “one day deal.” Often, they are trying to keep you from comparison shopping or otherwise researching a “deal.” Another common pressuring technique is the sales person placing a form of advertising in front of your home prior to you committing to them, like a lawn sign, to make you feel more hesitant to say “no” to them.
- Do your research. Half the battle in making unclouded purchasing decisions is to be informed. Know what things cost, call referrals, and check out online reviews!
The Internet makes it easy to research products and conduct price comparisons, finding just the right contractor that fits your needs.
If you don’t know what you want, don’t let a pushy sales person make your mind up for you!